Meet Maggie!

Facilitator. Assessor. Training Designer. Maggie Hall is a trainers' trainer.

Backed by extensive experience in the VET sector, Maggie is CIT Solutions’ Senior Advisor for VET Practice in our Learning Design team. She holds more than eight VET qualifications herself, and is our award-winning facilitator of Training Design and Development.

Throughout her fulfilling career, Maggie has contributed her services and expertise to the Canberra Institute of Technology (CIT), CIT Solutions, and the greater ACT VET Community. Maggie is recognised both nationally and internationally for her work in the VET sector. In 2021, she won the prestigious Norm Fisher Award at the ACT Training Awards. This was in recognition of her outstanding and extensive contribution to VET locally in the ACT, with extensive experience as an ESL teacher, VET facilitator, assessor, and training consultant.

Studying the Diploma of Training Design and Development

Outside of CIT Solutions’ Government-only programs, the TAE50216 Diploma of Training Design and Development is one of our flagship open-access training programs. This and the Certificate IV in Training and Assessment are open to learners from any industry who would like to extend their skills for developing training programs, and for learning how to train and assess others.

'The Diploma of Training Design and Development is a great program,' says Maggie. 'It's very practical and learners develop the skills, knowledge and confidence to make a real difference in their organisations.’

What is the program structure and what will you learn?

Your learning journey is a blend of face-to-face facilitated learning, group workshops and activities, and self-paced learning and project work over 8-10 months.

'The program follows the ADDIE Instructional Design model,' explains Maggie. ADDIE stands for Analyse, Design, Develop, Implement and Evaluate, which outlines the framework for the instructional design process.

‘Learners develop the skills to identify training needs, to develop and implement programs that are engaging and effective. They also learn to evaluate them. Learners practise their skills based on a case study and then implement their own training programs in their workplace,’ she says.

What practical workplace assessments will you complete?

You'll have the opportunity to develop your skills and knowledge by working as a group to complete a case study. Then you will conduct a training needs analysis, design and develop a program, and implement and evaluate it in your organisation.

What is the learning environment like?

Maggie strongly believes in the power of collaboration. As an experienced VET practitioner, Maggie has always loved her work training others and supporting them to make a real difference in their organisations.

‘One of the key features of the program is being able to work with other learning and development professionals. It's a great networking opportunity to meet other like-minded learning and development professionals in a collaborative learning environment.’

What flexibility for study is available?

CIT Solutions' training programs are customisable, depending on the training needs of a learner.

'The program is designed so learners can complete individual units that meet their needs,' explains Maggie. She believes that flexibility and facilitator support are the best things about our training organisation. 'We enjoy creating tailored training solutions for clients,' says Maggie.

For the Diploma of Training Design and Development, Statements of Attainment are available for completing individual units of competency. Learners do not necessarily need to commit to the whole program.

'For example, they can learn to conduct training needs analyses or how to conduct program evaluations or how to design and develop assessment tools. If they have completed the TAE40116 Certificate IV in Training and Assessment, they can use two of the units from that program towards the Diploma. Or if they have completed a different Diploma, they may be able to use two of the units from that program as elective in the Diploma of Training Design and Development.'

Recognition of Prior Learning (RPL) is also available, and Maggie helps learners to apply for this. RPL for other qualifications or workplace experience can be credited towards programs.

'I had already completed the Cert IV in Training and Assessment and Diploma of Government, which allowed me a significant amount of RPL for this course, which was absolutely a bonus! CIT Solutions also handled the administrative side of getting this done, allowing me to just focus on the Diploma.'

~ KK, Services Australia, Diploma Learner

Why train with Maggie?

Maggie loves sharing her knowledge and experience with learners from all different backgrounds and industries. She gains great satisfaction from passing on practical skills in the classroom, and supporting her learners with detailed feedback and ongoing encouragement throughout their training.

She exudes kindness and warmth during her classes, and she uses a mix of real-life experiences and humour to keep her learners engaged. Maggie's learners can rely on her for providing meaningful, constructive feedback on their work throughout the course, with flexibility and ongoing support as needed. She is an encouraging mentor with a collaborative approach to training that her learners can’t get enough of.

Hear from Maggie's learners

'This diploma course has ticked all the boxes. It provided a valuable learning platform for me to consolidate my knowledge, skills, and experience in learning strategy, design, development and delivery. Maggie is one of the greats, I love her passion and genuine approach to helping me and the group think outwardly so that we can take the insights and learn from each other along the way. I strongly recommend the course.'  

~ CC, Diploma Learner

'I wanted to broaden my skills and start to make the move into the Training, Design and Development field. Studying this Diploma has allowed me to do that. This Diploma allows you to develop, strengthen and broaden skills that you already have. It gives you an insight to the roles of training developers and instructional designers. You look at why a training needs analysis is so important, the benefits it brings to an individual and a workplace, designing of training solutions, learning resources, e-learning and how to develop these products and why it is important to constantly evaluate your training solutions and products.

For anyone who wants to add to their skill set and you are in the Training, Design or Development field or who wants to get into it, this Diploma is certainly worth it.

We also had a wonderful, skilled, and knowledgeable facilitator who gave us insight to the field, her industry expertise, her own experience and provided so much care and support to all undertaking the Diploma.'

~ KK, Assistant Director, Services Australia

'I only have positive things to say about the course itself. It was laid out well and I loved how the assessments all flowed from one to another as you could see how all the skills and knowledge we were learning built and how they contributed to the whole design and development process. There was also a heap of activities throughout each session which kept the course super engaging and fun. The best thing about the course though was the facilitator Maggie, her facilitation skills and the way she taught us was amazing. She demonstrated the correct ways to teach adults through her facilitation and made me feel comfortable about asking questions.'

~ EW, Diploma Learner

Join Maggie and our experienced training team!

Since 2000, over 6000 learners have completed the Certificate IV in Training and Assessment and the Diploma of Training Design and Development.

Apply now to join one of our upcoming programs for the Training Design and Development Diploma!

• Interested in extending your skills? Learn more and sign up!
• Discover our other training and public sector programs starting soon