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About this course

Need to troubleshoot customer service? We can help. Learn some key concepts like customer expectations, active listening and the LEAPS communication model. This is your chance to improve customer service and facilitate business success.

This course is part of the Future Skills Priorities set. The set contains 10 self-paced, non-accredited courses that focus on skills enhancement. These online courses are designed to offer practical tips and techniques for improving your overall future skills and workplace efficacy.

To purchase the bundle of all 10 courses at a discounted rate, select the ‘Future Skills Priorities set’ and the discounted rate will automatically apply.
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