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About this course

Diversity is a fundamental feature of our society and within all our workplaces. Recognising and working with this reality is critical for personal and career success. Acknowledging and valuing the contributions of others, no matter what their background, promotes and upholds the values of equity, inclusion and respect. This builds effective organisations that better represent diversity in our wider society. In particular this is important for government agencies as they strive to represent and serve the interests of the public as a whole. It is also conducive to building healthy working relationships and makes for a more harmonious and productive workplace when engaging and collaborating with others. Accordingly, this half day course provides you, as a staff member, with an understanding of the principles and behaviours associated with working with diversity for the benefit of you, your colleagues, your team, your organisation and our society.

Additional Information: Key Topics:
The key topics for this course are:
- Recognising the reality of diversity
- Contributing to an inclusive and positive workplace culture
- Practical applications at work when dealing with colleagues, managers, clients and stakeholders
- The links to the Respect, Equity and Diversity (RED) Framework (ACT Government)
- Legal and ethical obligations in regard to diversity
- Recognising and responding to undesirable or inappropriate workplace behaviour

This course is an interactive forum, and it is expected that you will feel free (but not compelled) to share your experiences and views. You are encouraged to ask critical questions as the course is designed to empower you with the confidence and clarity to operate effectively in a diverse workplace environment and encourage and support others in doing likewise.

Learning Outcomes:
At the end of this course you will be able to:
- Explain what diversity means in society and in your workplace
- List the range of ‘diversity’ characteristics you will encounter at work
- Identify the factors which contribute to a positive and inclusive workplace culture
- Fulfil your responsibilities as an employee generally and with brief reference to the RED Framework
- Define what does or does not constitute inappropriate behaviour such as bullying
- Take action to report, resolve or otherwise respond to unacceptable behaviour in the workplace that works against inclusion and diversity.

Upcoming Courses