Small Business - Introduction

About this course

Establishing a small business can be overwhelming with a lot to consider from a legal, business and marketing point of view. This course will cover the all-important basics from feasibility study to set up, marketing and finance, customer service and risk management as well as staffing and the importance of personal resilience.

Materials Required: Course notes supplied. Please bring a notepad and paper.

Additional Information: Topics to be covered include:
- Assessing the Feasibility of a Business Idea
- Developing and Setting Up a Business
- Marketing and Financing
- Financing Your Business
- Customer Service
- Risk Management
- Hiring and Managing Staff
- The Importance of Personal Resilience.