About this course
This practical workshop will teach you the skills and techniques you need to communicate more effectively and assertively, helping you build more satisfying relationships, listen with understanding and manage conflict constructively.
Materials Required: Course materials supplied. Please bring a notepad and pen.
We recommend you bring your own lunch/snacks, as canteen facilities are not available of a weekend. Tea and coffee making facilities as well as a fridge and microwave are available at the venue.
Additional Information: What the course covers will vary according to the needs of the participants on the day but will look at issues such as effective communication – both speaking and listening; how to express needs and feelings; how to convey messages assertively and goal setting for improved communication.