About this course

This practical workshop will teach you the skills and techniques you need to communicate more effectively and assertively, helping you build more satisfying relationships, listen with understanding and manage conflict constructively.

Materials Required: Course materials supplied. Please bring a notepad and pen.

Please bring your own lunch and/or refreshments on the day. We regret kitchen facilities are not available at this time due to CV19 restrictions

Additional Information: What the course covers will vary according to the needs of the participants on the day but will look at issues such as effective communication – both speaking and listening; how to express needs and feelings; how to convey messages assertively and goal setting for improved communication.

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