Student Concerns

Student concerns is a process designed to support students with issues they may be experiencing while studying at CIT Solutions. If you have a concern you would like CIT Solutions staff to address on your behalf, please provide relevant information as outlined below. Once your concern has been lodged, you will receive an email receipt and the concern will be addressed by CIT Solutions staff. A response to your concern will be provided within 2 weeks of submission. If the concern needs to progress, you will receive updates at 2 weekly intervals until the concern is resolved. Please note, we are not able to address concerns which are submitted anonymously.

If you feel your issue needs a more urgent response, or you would like to notify CIT Solutions without using this online form, please contact us at or call (02) 6207 4444.

The personal information on this form is being collected under the principles of The Information Privacy Act 2014 (ACT) to enable CIT Solutions to process your Student Concern.

Fields marked with * are required.


Security key
Can't read the security key? Click here to get a new key


CIT Solutions acknowledges the ancestral lands of the Ngunnawal people of the Canberra region where we live, work, and learn. We pay our respect to elders both past and present, the First Australians and Traditional Custodians of the Country, whose cultures are among the oldest living in human history, and we extend our recognition to their descendants.