About

Program Information

Program Delivery

Your program is delivered using one or a combination of face to face classroom sessions, self-paced online learning and virtual classroom sessions. Your welcome pack includes a calendar and specific information relevant to your program.

Face to face classroom sessions are held at the CIT Bruce campus (providing is it safe to do so and COVID-19 restrictions are followed). We will notify you if this arrangement changes.

Virtual classroom sessions are hosted on either WebEx, Adobe Connect or Microsoft Teams. When you receive access to your online learning content (Engage) you will be sent instructions on how to join your sessions. Alternatively, a link to your Virtual Classroom is available in the announcements section in Engage. For Adobe Connect, you are required to install the software Adobe Flash Player on your computer or device.

Self-paced online learning is delivered through the CIT Solutions Learning platform, Engage.

We suggest that you dedicate between 3-5 hours per week to complete out of class learning and to keep up to date with any assessment requirements. In addition to attending face to face, and/or virtual sessions, you need to allow time to prepare for and complete a number of assessment activities. This includes completing online knowledge packets which contain important information.

If you have any special requirements that we should be aware of, please contact the Learner Experience Team.

Learning Materials

We have transitioned to online recourses for all our programs in order to reduce our environmental footprint. All learner recourses and program content is located on our online learning platform, Engage. If you have any concerns regarding the use of fully online materials, please contact the Learner Experience Team.

Invoicing

You can expect to receive your invoice one week prior to your commencement date. The due date and payment methods can be found on your tax invoice once you receive it to your nominated email address.

Important next steps

Engage Access

Engage is our online learning platform where you access materials, handouts and submit assessment activities. You will receive an email with your login details for Engage on your program commencement date. Be sure to check your junk inbox as the email is sent from a no-reply address.

We highly recommended that you use Google Chrome or Mozilla Firefox to access Engage to ensure that all features of the platform work correctly and you are able to access your learning and submit assessment activities.

If you do not receive your login details for Engage by the close of business of your commencement date, or have trouble accessing the platform, please contact the Learner Experience Team.

Locating your classroom

Please make your way to the ground floor J Block foyer, where you will be able to locate your classroom via the TV directory. You can download a copy of the CIT Bruce campus map here (PDF 259Kb).

Wi-Fi

Our classrooms are equipped with Wi-Fi and require your CIT number in order to access the network. We recommend that you note down your CIT number prior to class so you are prepared for your first session. You can find your CIT number on your Engage profile.

If you plan on using a work computer we encourage you to speak with your IT department to ensure you can access CIT’s network. If you require our network information in order to allow access through your firewall, please contact the Learner Experience Team.

Learner Experience Team

Our team is here to support you throughout the program. If at any point during your program you would like to ask questions, make suggestions or speak to someone about your program feel free to call or email us. 02 6207 4444 or citsol@cit.edu.au

For more information about studying at CIT Solutions, download the Learner Information Guide here (PDF 1.2Mb)

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