Business Continuity Management

Introductory Workshop

Overview

How should your organisation operate in an increasingly hostile environment?

Extreme weather events, floods, fires, power outages – all can cause major business disruption and, in a worst case scenario, cause the delivery of products/services to fail completely.

Do you and your key management team understand your business? What must you deliver?

The Auditor General stated that “Many services delivered by government organisations are critical to the economic and social well-being of our society – a failure to deliver these could have very significant consequences for those concerned”.

His findings strongly identify the importance of business continuity in the public sector environment.

Who should Attend

People working in both the public and private sectors who wish to gain an understanding of the basic principles of Business Continuity Management and the Business Continuity Lifecycle.

Managers at all levels will benefit from attendance at this workshop although it is particularly aimed at those people who may not have a day to day role in business continuity, but who should have an understanding of this critical management science.

Why is BCM important?

Have you considered:

• what would you do if your building(s) was out of action for a week, a month...A YEAR?
• what really matters to your business - what key products and services must you be able to deliver?
• that Business Continuity Management is an essential element of good corporate governance for which directors and executives carry a real responsibility?
• that Business Continuity Management is everyone's business?
• that Business Continuity Management can add real value to your organisation?

Objectives

This workshop will provide participants with an overview of Business Continuity Management (BCM) and the BCM Lifecycle. The impacts of various key incidents will be reviewed to develop an awareness of lessons revealed and their relevance to your organisation.

On completion of this workshop, participants will have an:

• understanding of the principles of Business Continuity Management
• awareness of their role in assisting the effective implementation of BCM
• awareness of the range of risks and incidents which may impact upon their organisation
• ability to actively contribute to business recovery in the event of an incident
• awareness of the level of support required from Boards and Executives to implement and sustain an effective Business Continuity Management program
• understanding of the need to critically assess all proposals for new or amended business activities to maximise return on investment and to ensure an effective business recovery capability.

 Content

The workshop covers:

• the concepts of Business Continuity Management and the Business Continuity Lifecycle
• identification of what really matters to the organisation
• identification of your organisation's key products and services and their underlying critical activities, supporting tasks, services and equipment that need to be protected
• the Business Continuity planning processes, and their linkage to the organisation's risk management strategies
• establishment of Business Continuity Teams and the authorities and responsibilities of each
• the essential nature of an effective and well-understood command and control structure
• exercising, maintaining and reviewing the plans - incidents do happen!

The materials utilised on the course are fully aligned with the British Standards Institute BS 25999 parts 1 and 2.